Privacy Policy
Privacy Policy
This Privacy Policy describes how Onesto collects, uses, discloses, and protects personal information in connection with your use of our website, products, and services. We value your privacy and are committed to protecting your data in accordance with applicable privacy laws. By using our website and services, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
We collect personal information when you:
- Visit our website
- Create an account
- Place an order
- Contact us
- Participate in promotions or surveys
The information we collect may include, but is not limited to:
- Name and email address
- Billing and shipping address
- Phone number
- Payment information
- Demographic information
2. Use of Personal Information
We use your information for the following purposes:
- Orders and Delivery – Processing, shipping, and delivering your order
- Customer Service – Responding to questions and requests
- Personalized Experience – Providing relevant offers and shopping experiences
- Marketing and Promotions – Informing you about new products, sales, and promotions
- Legal Compliance – Complying with legal obligations and resolving disputes
- Website Optimization – Improving and securing our website
3. Disclosure of Personal Information
We share your data with third parties only in the following cases:
- Shipping Partners – For processing and delivering orders
- Payment Processors – For secure payments
- Service Providers – For website management, customer service, and marketing
- Legal Necessity – In response to legal obligations or government requests
- Business Acquisitions – In the event of a merger or acquisition
- With Your Consent – If you explicitly agree to this
4. Security of Personal Information
We take strict measures to protect your data against:
- Unauthorized access
- Misuse
- Unlawful disclosure or alteration
We use advanced security techniques to ensure the confidentiality and integrity of your personal information.
5. Data Retention Period
Your data will be retained for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
6. Mobile Terms of Service - Onesto
Last updated: November 3, 2025
The ONESTO mobile messaging service (the “Service”) is operated by ONESTO (“Onesto,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms (“Mobile Terms”).
We may modify or discontinue the Service or any of its features at any time without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of such modifications constitutes your acceptance of those modifications.
By consenting to Onesto’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Onesto via your mobile carrier to the mobile number you have provided, even if that number is registered on a do-not-call list. Messages may be sent using an automatic dialer or other technology.
Promotional messages may include promotions, special offers, and other marketing offers (e.g., shopping cart reminders).
You understand that participation in this program is not required for purchases and that your consent is not a condition of purchase from Onesto. Participation in this program is entirely voluntary.
We do not charge for the Service, but you are responsible for any fees your carrier charges for text messages. Message frequency varies. Message and data rates may apply. Please check your mobile plan for details. You are solely responsible for all costs associated with SMS/text messages.
You can unsubscribe at any time. Text the keyword STOP to ONESTO or click the unsubscribe link (if available) in a text message. You will receive a confirmation message and no further messages, unless initiated by you. If you have signed up for other Dimano programs, you must unsubscribe separately according to their specific terms and conditions.
For support, text HELP to ONESTO or send an email to support@onestochlothing.com
We may change the short code or phone number we use at any time and will notify you of such changes. Messages sent to old numbers may not be received.
The mobile providers involved are not liable for delayed or undelivered messages. You agree to provide a valid mobile number. If you get a new number, you must re-register.
To the extent permitted by law, we are not liable for failed, delayed, or misdelivered messages, errors in information, or actions you take based on the Service.
We respect your privacy. Please see our Privacy Policy for more information.
Do you have questions about this privacy policy? Please contact our customer service.